Preview Mode Links will not work in preview mode

Our journey started first with an Ask Valor Masterminds group page on Facebook.  The purpose of the group is to bring business owners together from all industries to talk with each other about topics like Marketing, Online Marketing, SEO,  Social media, Videos, Business Plans, Accounting, Bookkeeping, Cybersecurity, Business Law and other topics they'd want to talk about.

With that our Ask Valor Masterminds podcast was born to bring on guest speakers or guru's on those topics to share their knowledge. We look forward to bringing guest speakers that will share some tips to help you with your business.

If you have suggestions or would like to be a guest speaker please send an email to

Nov 18, 2022

It’s pretty much universally accepted that it’s less expensive to keep existing customers than to acquire new ones. A survey by HundredX and YouGov shows that 88% of business executives believe that to be the case. And HundredX believes what drives retention is listening, and just as important, acting on what you have “heard.” I

n this episode, we had the pleasure of speaking with Jason Hiland, from  @Golf Sub 70  on the topic of #customerservice and what his company does differently to ensure their customers are always being heard.

So grab a pen and paper and be ready to take some notes.

Here are some of the key takeaways you'll learn:

5:19 Quote of The Day

6:16 Principles of Listening

9:33 Listening Grows Retention

12:16 The Right Thing To Do

13:27 Company Growth During a Pandemic

14:50 Brand Ambassadors

19:01 Tips For Providing Exceptional Customer Service

25:35 How Combatant Gentlemen Inspired Jason How to Run Their Company

To learn more about Jason Hiland and #subseventy check out some of his links:






Sub 70 Podcasts:

Shout out to our show sponsors  @Fuse Networks LLC  &  @A Advanced Septic & Construction Services for their continued support.